How to Request Your Medical Records
Privia Health outsources our release of information process to HealthMark Group
HealthMark Group fulfills all patient requests for personal copies at no charge to the patient. A complimentary copy of your record will be made available through HealthMark Group’s website – https://requestmanager.healthmark-group.com. To follow up on the status of our medical record request, you may contact HealthMark Group directly at 800-659-4035 or status@healthmark-group.com.
You may submit a request electronically to HealthMark Group by registering for an account. Once logged in you may select “Submit Request”. Register from the menu options and enter all required fields to submit an authorization to HealthMark Group directly. HealthMark Group will process your medical record request and provide notification via mail or email once complete. A complimentary copy of your records will be made available to you to download through HealthMark Group’s MedRelease 360 website.
Requesting medical records can be confusing. HealthMark Group is here to help! As our release of information partner, HealthMark is here to streamline the process and get you your records faster and more efficiently.